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Feedback & Contact

Report a bug / ask a question

Email: leaf.futu@gmail.com

To help triage quickly, please include:

Subject: [bug / feature / question] one-line description

Environment:
- OS:             (macOS / Linux / Windows + version)
- Arch:           (x86_64 / arm64)
- Binary version: (futu-opend --version, e.g. rs-v1.4.26)
- How started:    (CLI / systemd / Docker)

Reproduction steps:
1.
2.
3.

Expected:
Actual:

Relevant log (redacted):
<paste futu-opend console output, journalctl lines or audit JSONL entries here>

Sensitive data handling

  • Don't paste your full keys.json — even though it only holds SHA-256 hashes, we don't need them
  • Don't paste login or trade passwords
  • key_id in audit/metrics is a public label (keep it); do redact specific order amounts and account IDs

Request a prebuilt binary

If the 5 platforms on the download page don't cover you (FreeBSD, Linux 32-bit, musl, etc.), email us with:

  • Target OS + arch (uname -a output is ideal)
  • Version you want (e.g. rs-v1.4.26)
  • Use case (personal script / internal bot / enterprise deploy) — helps us decide whether to cut a dedicated release

Usually 1-3 business days to get a tarball + sha256.

Security vulnerabilities

Found a possible security issue — scope bypass, audit escape, auth chain flaw? Don't discuss publicly. Email leaf.futu@gmail.com with subject prefix [security].

After the fix ships, we'll credit the reporter in the next release notes (with your consent on naming).

Commercial license / custom dev

LICENSE is Proprietary Free Software: free to use (including commercial), no modification / redistribution.

If your scenario needs:

  • Internal fork with source modifications (e.g. hooking into your private account system)
  • Bundling into a commercial product for redistribution
  • Custom features (new endpoints / internal system integration)
  • Binary resale on a third-party marketplace

Email us and we'll set up commercial licensing terms.

Relationship to Futu

This project is an unofficial release derived from Futu's official product. It is fully wire-compatible with Futu OpenD (the official C++ version), but it is not an official Futu product — there is no official SLA, no official customer support, and no coordination channel with Futu's internal team.

Please direct all issues to the project email above. Do not contact Futu customer support — they are not aware of this project.